In short: This session compared 5 Whys, fishbone diagrams and fault tree thinking, and showed how to verify root causes with data before choosing corrective actions.
What did the webinar cover?
- Defining the problem clearly
- 5 Whys and fishbone diagrams
- Verifying causes with data
- Choosing and checking corrective actions
Who is this webinar for?
Quality engineers, supervisors and anyone leading corrective action.
Key takeaways
- Define the problem before analysing causes.
- Verify root causes with data.
- Check that corrective actions worked.
Frequently asked questions
Who should attend this type of webinar?
Quality engineers, supervisors and anyone leading corrective action.
Which IAQP certification relates to this topic?
The most closely related IAQP certification is the Certified Quality Engineer (CQE).
How can I join future IAQP webinars?
Upcoming webinars are announced on the IAQP Webinars page. Members and certified professionals can use webinar attendance as continuing professional development (CPD).