In short: This session explored the behaviours that shape quality culture, including leadership, engagement, recognition and learning from failure.
What did the webinar cover?
- What quality culture looks like
- Leadership behaviours
- Engaging front-line teams
- Measuring culture
Who is this webinar for?
Leaders, quality managers and HR professionals.
Key takeaways
- Culture is shaped by leader behaviour.
- Engage people in problem solving.
- Learn from failure without blame.
Frequently asked questions
Who should attend this type of webinar?
Leaders, quality managers and HR professionals.
Which IAQP certification relates to this topic?
The most closely related IAQP certification is the Certified Change Management in Quality (CCMQ).
How can I join future IAQP webinars?
Upcoming webinars are announced on the IAQP Webinars page. Members and certified professionals can use webinar attendance as continuing professional development (CPD).