In short: This webinar covered change models, stakeholder analysis, communication and sustaining new ways of working.
What did the webinar cover?
- Change models
- Stakeholder analysis
- Managing resistance
- Sustaining change
Who is this webinar for?
Quality leaders, improvement managers and HR partners.
Key takeaways
- Engage stakeholders early.
- Address resistance openly.
- Reinforce new behaviours.
Frequently asked questions
Who should attend this type of webinar?
Quality leaders, improvement managers and HR partners.
Which IAQP certification relates to this topic?
The most closely related IAQP certification is the Certified Change Management in Quality (CCMQ).
How can I join future IAQP webinars?
Upcoming webinars are announced on the IAQP Webinars page. Members and certified professionals can use webinar attendance as continuing professional development (CPD).