Hoshin Kanri: aligning strategy and daily work
Hoshin Kanri links long-term goals to annual priorities and team actions. A practical introduction.
19
Apr
15
Mar
Integrated management systems: combining ISO 9001, ISO 14001 and ISO 45001
Thanks to a shared structure, quality, environmental and safety systems can be managed as one. Here is how to integrate them effectively.
09
Nov
Psychological safety: the hidden driver of quality
People who feel safe to speak up report problems earlier. How psychological safety improves quality and how leaders can build it.
17
Aug
Gemba walks: how leaders learn where the work happens
A gemba walk takes leaders to the place where value is created. How to do one that builds trust and improvement.
23
Mar
Poka-yoke: designing mistakes out of processes
Mistake-proofing prevents errors instead of detecting them later. Types, examples and how to start.
16
Feb
Quality 4.0: what it means for quality professionals
Quality 4.0 applies digital technologies to quality management. What it is, where to start and which skills you need.
08
Dec
Statistical process control (SPC): the basics every quality professional needs
Control charts help you tell normal variation from real problems. An introduction to SPC and process capability.
06
Oct
Building a quality culture: beyond procedures and audits
Certificates and procedures are not enough. Sustainable quality depends on the behaviours and beliefs of people at every level.
15
Sep
Change control: managing change without losing control
Uncontrolled changes are a major cause of quality problems. How to plan and control changes to processes and products.
23
Jun
Business continuity lessons from the pandemic
COVID-19 tested every continuity plan. Six lessons organizations can use to strengthen resilience.