Quality Management · TQM
Certified Total Quality Management Professional (TQM)
For professionals who embed total quality principles across the whole organization.
TrackQuality Management
Career stageProfessional
AssessmentOnline exam
MaintenanceRenewal & CPD
Overview & who should apply
About the TQM certification
This certification recognises the competence to apply total quality management principles — customer focus, leadership, engagement of people and continual improvement — across every function of an organization.
Who should apply: Quality, operations and improvement professionals involved in organization-wide quality initiatives.
Body of knowledge
Core competence areas
The TQM exam assesses applied competence across the following areas.
1
TQM Philosophy & Quality Gurus
2
Customer Focus & Voice of the Customer
3
Leadership & Employee Engagement
4
Process Approach & Improvement Tools
5
Quality Costs & Performance Measurement
6
Building a Quality Culture
How to get certified
Your path to TQM
- Review the eligibility requirements for TQM.
- Submit your application to IAQP.
- Prepare using the body of knowledge, an Approved Training Partner or self-study.
- Sit the independent online exam.
- Receive your verifiable TQM certificate and maintain it through renewal and CPD.
Fees, validity & renewal
Application and exam fees, certificate validity and renewal requirements for TQM are confirmed when you apply. Contact the IAQP team for current details.
Preparation
Related certifications in Quality Management
Ready to earn your TQM?
Submit your application and the IAQP team will confirm your eligibility and next steps.