Resources

Body of Knowledge

The competence framework that defines what each IAQP certification covers.

Competence framework

What certified professionals are expected to know

Each IAQP certification is built on a body of knowledge (BOK) that defines the competence areas, topics and expected level of understanding. The BOK guides training providers, candidates and exam development.

Competence areas and topics for each certification
Expected cognitive level for each topic
References to relevant international standards

By certification

Competence areas at a glance

Select a certification to see its full list of competence areas.

Quality Management

9 certifications

CQP — Quality Principles & Terminology, Quality Tools & Problem-Solving Techniques, Documentation & Quality Management Systems…
CQC — Consulting Process & Client Engagement, Gap Analysis & Organizational Diagnosis, QMS Design & Implementation…
CQM — Quality Leadership & Strategy, QMS Planning & Management Review, Risk-Based Thinking…
CQE — Quality Planning & Design Controls, Statistical Process Control, Measurement Systems & Calibration…
CQA — Auditing Principles (ISO 19011), Audit Planning & Preparation, Conducting the Audit & Gathering Evidence…
CQLA — Audit Programme Management, Leading Audit Teams, Risk-Based Audit Planning…
TQM — TQM Philosophy & Quality Gurus, Customer Focus & Voice of the Customer, Leadership & Employee Engagement…
CCMQ — Change Management Models, Stakeholder Analysis & Engagement, Communication & Resistance Management…
CSQL — Strategic Leadership for Quality & Sustainability, Integrated Management Systems, Stakeholder Expectations & Materiality…

Lean & Process Excellence

3 certifications

CLSSGB — Lean Principles & Waste Elimination, DMAIC Project Methodology, Process Mapping & Value Stream Mapping…
CLSSBB — Project Selection & Business Case, Advanced Statistical Analysis, Design of Experiments…
CPRP — Process Architecture & Mapping, Current-State Analysis, Future-State Design…

Healthcare Quality & Safety

2 certifications

CPHQ — Healthcare Quality Management, Patient Safety & Risk Management, Accreditation Standards…
COHSP — OH&S Management Systems (ISO 45001), Hazard Identification & Risk Assessment, Legal & Other Requirements…

Governance, Risk & Resilience

4 certifications

CGRCP — Corporate Governance Principles, Enterprise Risk Frameworks, Compliance Management (ISO 37301)…
CRMP — Risk Management Principles (ISO 31000), Risk Identification, Risk Analysis & Evaluation…
CERM — ERM Frameworks, Risk Appetite & Tolerance, Strategic & Emerging Risks…
CBCM — BCMS Requirements (ISO 22301), Business Impact Analysis, Risk Assessment for Continuity…

ESG & Sustainability

4 certifications

CESGP — ESG Fundamentals, Materiality Assessment, ESG Frameworks & Reporting Standards…
CESL — ESG Strategy & Value Creation, Board-Level ESG Governance, Climate & Transition Planning…
CESRM — Environmental & Social Risk Frameworks, Impact Assessment, Supply Chain Risks…
CSMSA — Environmental Management Systems (ISO 14001), Sustainability Management Requirements, Auditing Principles (ISO 19011)…

Using the BOK

Who uses the Body of Knowledge

Candidates

Plan study and identify gaps before the exam.

Training partners

Design programmes aligned to certification.

Employers

Define competence expectations for quality roles.

Ready to take the next step?

Talk to the IAQP team about certification, accreditation or organizational recognition.