Privacy Policy

1. Who we are

This website is operated by the International Association of Quality Professionals (IAQP), Wanstead, London, England, E11 1QF. For privacy questions, contact info@iaqp.co.uk.

2. Personal data we collect

• Contact details you provide through our forms, such as your name, email, phone number and country.
• Application information, such as your job title, experience, qualifications and supporting documents.
• Exam and certification records, including results and certificate status.
• Technical data, such as IP address and browser information, collected through cookies where you consent.

3. How we use your data

• To respond to your enquiries and requests.
• To assess applications, deliver exams and manage certification and membership.
• To verify certificates at the request of third parties.
• To meet legal and regulatory obligations.
• To improve our website and services.

4. Legal bases

We process personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in running a professional certification body, and compliance with legal obligations, in line with the UK General Data Protection Regulation and the Data Protection Act 2018.

5. Sharing your data

We do not sell personal data. We may share it with service providers who help us operate our website, exams and communications, and with Approved Training Partners where needed to deliver a service you have requested. All providers are required to protect your data.

6. Certificate verification

When a third party asks us to verify a certificate, we confirm only whether the certificate is valid and the certification held.

7. Retention

We keep personal data only for as long as necessary for the purposes above. Certification records are kept for as long as the certification is valid and for a reasonable period afterwards to support verification and appeals.

8. Your rights

You have the right to access, correct, delete or restrict the use of your personal data, to object to processing, to data portability and to withdraw consent at any time. To exercise your rights, contact info@iaqp.co.uk. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

9. Cookies

We use essential cookies to operate the website and, with your consent, analytics cookies to understand how the site is used. You can change your cookie preferences at any time through the cookie banner.

10. Changes

We may update this policy from time to time. The latest version will always be available on this page.