
Webinar: Healthcare quality and patient safety fundamentals
Core concepts of healthcare quality, patient safety and accreditation readiness.
Expert sessions on quality, auditing, risk, sustainability and organizational excellence — four webinars every year since 2016.
ISO 9001, quality culture, customers and improvement.
ISO 19011, internal and lead auditor skills.
Risk, continuity, compliance and information security.
Environmental systems, emissions and ESG reporting.
Browse sessions from 2016 to today. Webinar attendance can count towards continuing professional development (CPD).

Core concepts of healthcare quality, patient safety and accreditation readiness.

How to use control charts and capability indices to monitor and improve processes.

Lessons on leading organizations through prolonged crises.

How to plan and conduct effective remote audits using information and communication technology.

How leaders can build a culture where quality is everyone’s responsibility.

How to select, monitor and develop suppliers to reduce quality risk.

An overview of the harmonized AIAG-VDA FMEA method and Action Priority.

How to build a business continuity management system using ISO 22301.

What changed in ISO 22000:2018 and how food organizations can transition.

The key updates in ISO 19011:2018 and how they affect audit programmes and auditors.

What quality and compliance teams need to know about GDPR now that it applies.

A practical guide to migrating an OH&S management system from OHSAS 18001 to ISO 45001.
Contact the IAQP team to receive webinar announcements and CPD opportunities.